Canadian Enterprise student information system

Make the Switch with Confidence

When you switch to MySIS, you’re not just changing software – you’re gaining a dedicated support system every step of the journey.

Seamless transition process from legacy software to MySIS

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Collaborative Implementation Team

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Consulting Model

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Specialized Support

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Weekly Touchbacks

Offerings at Each Stage of Your Journey

Transitioning to a new Student Information System might seem like a daunting task, involving system changes, staff training, and adapting to new workflows. But with MySIS, you are supported throughout the process.

Our experienced team is with you from project kickoff to system setup, providing comprehensive support at every stage. At MySIS, we take pride in implementing and supporting our solutions entirely in-house, guaranteeing accountability and responsiveness throughout the process.

With our support specialists by your side, you can trust that your institution will be fully prepared for a smooth transition on Go Live day.

Even after your system is up and running, we’re here to offer continuous support, training, and empowerment, ensuring you get the most value from your SIS.

Switching to MySIS

Step-by-Step Support

Plan for Success

MySIS Launch Lab: Crafting Your Custom Implementation Plan

Your success plan includes a customized project timeline, a dedicated manager, and a continuous improvement program. To kickstart your journey, we’ll create a tailored implementation roadmap, outlining each of the necessary steps and dates to ensure a successful launch.

Onboarding

MySIS Bootcamp: Getting Your Team Implementation-Ready

Onboarding is where most of the magic happens. We’ll make the system connections to faciliate data transfer, guide you in the development of your custom Student Portal, train your super users and perform general User Acceptance Testing. We follow a shared consulting model, where MySIS resources work directly with your project team members and department heads. This cooperative approach empowers your team to develop the skills and knowledge needed to adapt and expand the MySIS solution based on your institution’s needs.

Go Live & Ongoing support
MySIS in Action: Live Operations & Support Essentials

The big day has arrived! Your people are trained, the system set up and ready to go. A designated support engineer with deep understanding of your account will assist your administrators with all support needs. Even after your system is up and running, we’re here to offer continuous support, training, and empowerment, ensuring you get the most value from your SIS.

Weekly Touchbacks
MySIS Momentum: Weekly Alignment & Support Sessions
Every week, at an agreed time, your MySIS representative will meet with your key system users or managers for one hour (remotely) to answer questions and take feedback. Additionally, these sessions are used to keep your staff up to date on new features and to make sure the system is being utilized to its fullest.